QUICKLEY SERVICE PRIVACY POLICY
The Privacy Policy (hereinafter referred to as the “Policy”) applies to all information that quickley.com, represented by Quickley Inc (hereinafter referred to as the “Administration”), may receive about the User while using the Quickley service (hereinafter referred to as the “Service”).
Use of the Service means the User's unreserved consent with this Policy and the conditions for processing their personal data specified therein; in case of disagreement with these conditions, the User is not entitled to use the Service.
1. List of personal data to be processed
1.1. Under this Policy, the User's personal data means:
1.1.1. Personal information that the User provides about themselves independently when registering (creating an account) or in the process of using the Service. The information required for the provision of the Service is marked in a special way. The User provides other information at their discretion.
1.1.2. Full name, postal address of the User, e-mail address, payment details, if necessary for the Agreement's execution.
1.1.3. Data that is automatically transmitted during the use of the Service using the software installed on the User's device, including the IP address, cookie data, information about the User's browser (or another program through which the Services are accessed), technical characteristics of the equipment and software used by the User, the date and time of access to the Service, information about the profile/communities of the User in social networks with which the User interacts as part of the use of the Service.
1.2. This Policy applies only to personal data processed in the course of using the Service. The Administration does not control and is not responsible for processing personal data by third-party Internet websites (social media websites or others) with which the User interacts as part of using the Service.
1.3 The Administration does not verify the accuracy of the User's personal data and is unable to assess their legal capacity. However, the Administration assumes that the User provides reliable and sufficient personal information. Responsibility for providing false information is defined in the User Agreement (hereinafter referred to as the "User Agreement").
2. Purposes of processing personal data by the Service
2.1. The Administration collects and stores only such personal data that are necessary to provide the Service or fulfill obligations to the User under the Agreement unless the legislation provides for the mandatory storage of personal data for a period specified by law.
2.2. The Administration processes the User's personal data for the following purposes:
2.2.1. Identification of the party within the Service and the Agreement concluded between the User and the Administration;
2.2.2. Communication with the User, including sending notifications, requests, and information regarding the use of the Service, execution of agreements and contracts (including sending reporting documents under the Agreement), as well as processing User's requests;
2.2.3. Improvement of the Service quality and ease of use, or development of the Service's additional functionality.
3. Conditions for processing Users' personal data by the Service
3.1. The Administration stores the personal data of Users in accordance with applicable law.
3.2. With regard to the User's personal data, their confidentiality is preserved, except for cases when the User voluntarily provides information about themselves for general access to an unlimited number of persons.
3.3. The Administration has the right to transfer the User's personal data to third parties in the following cases:
3.3.1. The User has consented to such actions;
3.3.2. When the User uses payment services to pay for the Administration's services for the provision of the Service.
3.3.3. To ensure the possibility of protecting the rights and legitimate interests of the Administration or third parties in cases where the User violates the Agreement, the User Agreement, this Policy, or in cases where the Administration has reason to believe that the User violates the current legislation when using the Service.
3.4. When processing Users' personal data, the Administration is guided by the current legislation.
4. Modification and deletion of personal data. Mandatory data storage
4.1. The User has the right at any time to amend (update, supplement) the personal data provided by them or a part thereof, using the function of editing personal data in the section of the User's account.
4.2. The User can also send a request to delete an account to the technical support of the Administration at support@quickley.com. Upon fulfillment of such a request by the User, the use of the Service by the User is terminated, and the Agreement is subject to termination.
4.3. The rights provided for in paragraphs 4.1. and 4.2. of this Policy may be limited in accordance with the requirements of the law. In particular, such restrictions may stipulate the Administration's obligation to save the information changed or deleted by the User for the period established by law and transfer such information in accordance with the legally established procedure to a state agency.
5. Measures used to protect the personal data of Users
5.1. The Administration takes the necessary and sufficient organizational and technical measures to protect the User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other third parties' illegal actions.
5.2. The Administration promptly informs its employees about the current legislation requirements regarding personal data processing and instructs them on methods of protecting data from internal leaks.
5.3. The Administration ensures a level of technical data security adequate to industry standards.
5.4. In the event of a leak of personal data, the Administration undertakes to inform the Users about it within 72 hours from the moment the leak was discovered. In the event that third parties receive unauthorized access to data, the Administration undertakes to personally notify each User whose data were accessed without authorization.
5.5. The Administration checks the provisions of this Policy for their compliance with the current legislation on an ongoing basis and makes the necessary changes in a timely manner. Users are required to check this Policy for changes periodically.
6. User content
6.1. When a User connects an account to the Service, they can instantly collect, process, and access comments and messages from that account through the Service (in accordance with the terms of use and privacy policy for Supported Sources). Thus, the User may receive, use and analyze data from Supported Sources of their choice, including the ability to view, delete and post responses through the Service.
6.2. The Service processes the following data:
- User-generated content (messages, comments, posts, profile pictures, and images on Supported Sources);
- Messages and comments of end users in connected accounts;
- Name, profile picture, and social profile address of end users on Supported Sources;
- Supported platform user IDs.
6.3. The Service uses User Content for the following purposes:
- To identify the author of the post and the end user's comment;
- To combine all end user messages and comments from the same person and provide a history of all past conversations between the end user and the client.
6.4. The Service allows you to connect accounts in Supported Sources. When the User publishes content in a Supported Source, the Administration is no longer responsible for this content from the moment they leave the Service. Instead, the content will be controlled by the applicable terms and privacy policies of the Supported Platforms. For example, if the User publishes a message on Facebook, the Facebook privacy policy and conditions of use will apply to the message on the Facebook server. The Administration cannot be held responsible for the content or compliance with any Supported Source's privacy policy.
6.5. Users should familiarize themselves with the privacy policy of Supported Sources accessed through the Service.
Current Supported Sources privacy policies:
- https://vk.com/privacy
- https://www.facebook.com/policy.php
- https://www.instagram.com/legal/privacy/
- https://telegram.org/privacy
- https://www.viber.com/terms/viber-privacy-policy/
- https://www.whatsapp.com/legal/privacy-policy
6.6. The User can delete the accounts connected to the Service at any time on their own in their personal account in the Settings section — Accounts. In this case, all collected user-generated content will be permanently deleted.
6.7. In addition to the usual procedure for deleting stored data, if the User has allowed the Service to access their social media account, the User can revoke this access at any time on the Supported Sources settings pages.
6.8. In case of cessation of the Service use, all collected user-generated content is deleted after seven days.
7. Validity of the Policy
7.1. This Policy applies to the User's personal data from the moment they create an account on the Service and is valid for an unlimited period.
7.2. The Administration has the right to make changes to this Privacy Policy.
7.3. The legal relationship between the Administration and the User under this Policy is governed by the current legislation.
8. Cookies
“Cookies” are small bits of information that are stored by a web server on the user’s hard drive. Cookies are a widely used industry standard and are used on most major websites for the following purposes: recording activities, identifying usage patterns, carrying out promotions, improving the services and products offered to the user, improving website navigation for the user, exchanging overall website usage statistics with Quickley’s external service partners. The stored information can be downloaded from the Quickley server that generated the cookie. This allows Quickley to personalize, monitor or control the use of the website; to automate access, data input functions (e.g. login information) or any downloads performed during your visit to the website, and to adapt the appearance and presentation of the website to your preferences and interests. The cookies also enable Quickley to track the use of the Website (e.g. to determine which areas of the website are particularly useful or popular), which enables us to effectively improve and update the website. You can set your browser to notify you when you receive a cookie, allowing you to choose whether or not to accept it. However, if you choose to decline cookies, some areas of the Website may not function properly or may not be accessible.
List of First Party Cookies
Name | Purpose | Storage Duration |
---|---|---|
sid | Cookie used to store current user session. | 1 year |
pid | Cookie used to store current user profile id. | Session |
csrf-token | Use for Cross-Site Request Forgery Prevention Cheat Sheet. | Session |
partner_id | Determines the ID of Quickley referring partner (if any). | 90 days |
lng | Remembers which language is selected. | 1 year |
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Facebook Pixel
We use Facebook pixel from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter referred to as: “Facebook”) on our website. Facebook pixel allows us to track actions of users who have seen or clicked on Facebook advertising. We use Facebook pixel to investigate the effectiveness of our Facebook advertising for statistical and market research purposes. Additionally, lists of website visitors are compiled to create custom audiences for remarketing campaigns. The collected data cannot be used to identify users as it is anonymous. However, Facebook does store and process this data. Facebook can link this data to your Facebook account and use it for its own advertising purposes in accordance with the Facebook Data Policy. We have no influence on the scope of the collected data and the further use of the data collected by Facebook through the use of Facebook Pixel. More information on how Facebook processes data can be found in the Facebook Data Policy. Specific information and more details about Facebook pixel can be found on the Facebook Help pages.
Stripe
We use Stripe to process payments made by card. Stripe uses several cookies to remember who you are and to enable Quickley to process payments without storing any credit card information on its own servers. You can find out more about Stripe’s use of cookie’s in Stripe’s cookie policy.
Yandex.Metrika
This website uses Yandex.Metrika, a web analytics service of Yandex Europe AG. (“Yandex”). Yandex.Metrika also uses “ cookies”. To read more about Yandex.Metrika, please enter the following link: https://yandex.com/support/metrica/. Further information provided by Yandex on terms and conditions of use as well as on data protection can be found under: https://yandex.com/legal/confidential/
VK Pixel
This website uses VK pixel, a JavaScript code provided by LLC "V Kontakte". (“VK”). VK pixel also uses “ cookies”. To read more about VK pixel, please enter the following link: https://vk.com/faq12142. Further information provided by VK on terms and conditions of use as well as on data protection can be found under: https://vk.com/privacy
MyTarget Pixel
This website uses MyTarget pixel, a JavaScript code provided by MY.COM B.V. (“My.com”). MyTarget pixel also uses “ cookies”. To read more aboutMyTarget pixel, please enter the following link: https://target.my.com/. Further information provided by VK on terms and conditions of use as well as on data protection can be found under: https://legal.my.com/us/general/privacy/
9. Provisions for European Union citizens
In pursuance of the requirements of EU Regulation 2016/679 dated April 27, 2016, the User hereby gives their consent to the provision and processing of their personal data by the Administration in any way not prohibited by the current legislation and regulations of the European Union for the purpose of executing and concluding the Agreement, as well as for the legitimate use of the Service. Personal data includes full name; year, month, date, and place of birth; and information contained in the identity document (passport number or another identity document).
The consent applies to any action (operation) or a set of actions (operations) performed by the Administration with the use of automation tools or without the use thereof, including collection, recording, systematization, formation into a certain structure, combination or merging with other information, accumulation, storage, adaptation or clarification (making updates, changes), extraction, use, transfer (distribution, provision, and access), use for discussion, depersonalization, prohibition of use or blocking, deletion, and destruction of their personal data.
The consent is valid during the term of the Agreement. The User can revoke the consent at any time after the termination of the Agreement by sending a notification at least 30 (thirty) days before revocation dates, with due regard to the timeframes stipulated by the current legislation that are established for the storage of accounting and tax accounting documents, the legislation on archival affairs, and other applicable legislation.